Privacy Policy

Last Updated: February 2024

At OutboundPro, located in St. Catharines, Ontario, we are committed to protecting the privacy and security of both our clients' data and the data collected on behalf of our clients. This Privacy Policy outlines the types of information we collect, how it's used, and the steps we take to protect your information.

1. Information We Collect

a. Information You Provide to Us:

We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This information may include your name, email address, company details, and any other information you choose to provide.

b. Information We Collect on Behalf of Our Clients:

When providing our services, we may collect information on behalf of our clients. This data is collected to fulfill our contractual obligations and is processed according to the specific instructions of our clients.

c. Automatically Collected Information:

We automatically collect certain information when you use our services, including IP addresses, browser type, log files, and device information. This data helps us understand how our services are used and provides insights into improving our offerings.

2. How We Use Your Information

The information we collect is used in a variety of ways, including:

To provide, maintain, and improve our services;To communicate with you about your account or our services;For research and analytics to understand our market and improve our offerings;To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following ways:

With service providers who assist us in our operations (subject to confidentiality agreements);To comply with legal processes or in response to requests from public and government authorities;With your consent or at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

4. Data Protection

We implement appropriate technical and organizational measures to protect the personal data we handle against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are completely impenetrable.

5. Your Rights

You have certain rights regarding the personal information we hold about you, including the right to access, correct, or request deletion of your personal data. Our clients' end-users should direct their requests to the respective client, as OutboundPro processes data on behalf of its clients.

6. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@outboundpro.io.